VICIDial Call Center
41 videos • 36,117 views • by Omid Mohajerani
VICIDial (VICIBOX) Call Center Training
1
VICIBox Installation
Omid Mohajerani
Download
2
VICIDial Configuration - part1 - Adding a phone
Omid Mohajerani
Download
3
VICIDial Configuration - part2 - Add a new Carrier Trunk
Omid Mohajerani
Download
4
VICIdial Configuration - part3 - Create a campaign, Add users, Start calling out
Omid Mohajerani
Download
5
VICIdial Configuration Part4 - How to Load Leads in VICIdial
Omid Mohajerani
Download
6
VICIDial Configuration - part5 - How to access reports in VICIdial?
Omid Mohajerani
Download
7
VICIdial configuration - part6 - How to enable and access call recordings?
Omid Mohajerani
Download
8
How to add or edit call statuses in VICIdial? (VICIdial Configuration - part7)
Omid Mohajerani
Download
9
How to Setup a Predictive Dialer ?
Omid Mohajerani
Download
10
What is a Predictive Dialer?
Omid Mohajerani
Download
11
How to Setup Pause Codes in VICIdial ?
Omid Mohajerani
Download
12
What is Call Spy and Call Barge Feature? [ Monitor and Barge in VICIdial]
Omid Mohajerani
Download
13
Setup an Inbound call center using VICIdial. [Ingroup and DID Configuration in VICIDIAL]
Omid Mohajerani
Download
14
Manage VICIdial database [How to setup and use adminer in VICIdial]
Omid Mohajerani
Download
15
How to install G729 Codec in VICIdial?
Omid Mohajerani
Download
16
How to reset Leads in VICIdial?
Omid Mohajerani
Download
17
Install VICIdial on Linode Cloud using VICIBOX iso. [Install custom image on Linode]
Omid Mohajerani
Download
18
VICIdial Cluster Installation [VICIBOX10 MultiServer installation ]
Omid Mohajerani
Download
19
SignalWire as SIP carrier in VICIdial [How to add a sip trunk in VICIdial?]
Omid Mohajerani
Download
20
How to Backup and Restore VICIdial ?
Omid Mohajerani
Download
21
Generate and enable valid free SSL cert for VICIdial [Letsencrypt on VICIbox]
Omid Mohajerani
Download
22
WEBRTC in VICIdial [Use VICIPhone in VICIBox10]
Omid Mohajerani
Download
23
VICIDIAL USER LOGIN (Remove Phone Login Step)
Omid Mohajerani
Download
24
Installing VICIdial on DigitalOcean (Step by Step and the easy way)
Omid Mohajerani
Download
25
Asterisk Gateway Interface
Omid Mohajerani
Download
26
How to enable Agent Soundboard in VICIdial?
Omid Mohajerani
Download
27
Nextiva as sip carrier in VICIDIAL or Asterisk
Omid Mohajerani
Download
28
VICIbox 11 Installation [Step by Step VICIdial installation on cloud platform]
Omid Mohajerani
Download
29
How to Enable IP Whitelisting in VICIbox Version 11?
Omid Mohajerani
Download
30
VICIbox Installation on DigitalOcean
Omid Mohajerani
Download
31
Twilio as SIP Carrier for VICIdial
Omid Mohajerani
Download
32
Call Monitor and Barge using webphone in VICIdial
Omid Mohajerani
Download
33
Voice Codecs in VICIdial
Omid Mohajerani
Download
34
How to remove bloop sound in VICIdial?
Omid Mohajerani
Download
35
VICIdial Call Recording - Access forbidden!
Omid Mohajerani
Download
36
How to change IP Address in VICIbox?
Omid Mohajerani
Download
37
VICIDial SIP Registration Troubleshooting.
Omid Mohajerani
Download
38
VICIBox 11 Full backup and transfer to remote SFTP Server.
Omid Mohajerani
Download
39
Providing Logs and Traces for VICIdial Troubleshooting.
Omid Mohajerani
Download
40
Essential Security Steps After VICIbox Installation
Omid Mohajerani
Download
41
Using Gmail in VICIbox to send emails.
Omid Mohajerani
Download