Develop and Track CX Index
8 videos • 1,853 views • by DoWell True Moments UX Living Lab
1
S1 - Develop and Track CX Index.. How to Analyse Customer Stories?
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2
S2 - How to Measure Effectiveness of Brand in meeting Customer Wants & Needs
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3
S3 - How easy was it to work with your brand?
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4
S4 - How did interacting with your brand make the customer feel?
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5
S5 - How likely is the customer to stay with your Brand?
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6
S6 How likely is the customer to buy additional products and services?
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7
S7 How likely is the customer to recommend your brand?
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8
S8 Develop and Track CX Index - Model Development
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