Watch :3
Support Team
102 videos • 249 views • by GitLab Unfiltered
1
Making sense of things that don't make sense
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2
[Private video]
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3
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4
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5
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6
Using Sandbox Cloud to provision Support Resources with Terraform
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7
Manually capture a SAML Response
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8
Using GitLab Duo Chat to help with Rails commands
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9
[Private video]
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10
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11
Jira integrations deep dive - APAC session (2024-06-26) (PUBLIC)
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12
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13
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14
Being an Assigned Support Engineer (ASE)
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15
Green Hat Tutorial - March 5, 2024
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16
✨ Our Paths to Staff Support Engineer | GitLab Support
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17
[Private video]
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18
Building a Slack app using the Bolt SDK - Support coding office hours
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19
Setting up Rubymine debugging for GDK - Support coding office hours
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20
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21
🏢 Brie / Manu Joint Office Hours ✨ – 2023-11-17: Adding a FF
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22
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23
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24
✨ Brie Carranza Interviews Manuel Grabowski | GitLab Support
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25
Bruno Freitas Interviews Brie Carranza | GitLab Support
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26
Google Workspace SAML as idP on a GitLab.com group and setting up Group Links
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27
AMA - Being a Senior Support Engineer APAC/EMEA 2023
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28
AMA - Being a Senior Support Engineer APAC/AMER 2023
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29
[Private video]
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30
Adding a UX improvement - Support coding office hours
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31
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32
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33
Working on a Pajamas MR - Support coding office hours
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34
2022 GitLab Debugging Techniques: A Support Engineering Perspective
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35
Support Engineering, AMER: TEAM BUILDING Q3 (THEMES,GAMES,CHALLENGES)
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36
GitLab Architecture 101 for Support Engineers
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37
CMOC-helper tool
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38
Tracking Your Work
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39
[Private video]
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40
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41
Group AMA - Being/Becoming a Staff Support Engineer - 2022-05-26
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42
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43
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44
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45
AMA - Being a Senior Support Engineer AMER/EMEA 2021-12-09
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46
AMA - Being a Senior Support Engineer EMEA/APAC 2021-12-09
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47
AMA - Being a Senior Support Engineer APAC/AMER 2021-12
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48
GitLab DevOps Platform 5 min Demo
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49
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50
Support Engineering - Q&A with Roos, People Business Partner, to talk about Performance/Growth
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51
Support Engineering 2021 Performance Worksheet changes walkthrough
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52
Automatic Gitlab Reference Architectures in Support-Resources (Using GET)
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53
[Private video]
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54
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55
[Pairing]: Using Support Resources to automatically provision GKE Gitlab clusters
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56
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57
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58
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59
Installing Gitlab using Helm (GKE)
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60
2021-05-20 - Global Support Ticket Handling
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61
Support Engineering: AMER Epic 130 April 2021 Update (NRT CLOCKS OFF!)
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62
AMER Support Engineering Engagement Survey Action Plan
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63
GitLab Support Gitaly Cluster Deep Dive - APAC
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64
GitLab Support Gitaly Cluster Deep Dive - AMER
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65
24 minutes of AMER Senior Support Managers talking about new initiatives that you don't wanna miss!
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66
GitLab Reminders App
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67
GitLab Support - Intro to ZD Reminders App in the Sandbox
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68
[Private video]
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69
Support Engineering: AMER Response Crew: January 2021 Next step issues and meeting review
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70
Support Engineering - AMER Response Crew - January 2021 Analysis
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71
[Private video]
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72
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73
Support Engineering: Performance Review & Next Steps 2020
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74
AMER Support Response Crew: Week 1 Recap, Feedback, and Action Plan
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75
Support Engineering: Trialing Response Crew in AMER
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76
Support Engineering -- Providing Feedback to your Manager - Performance Factor Review 2020
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77
Support Engineering Performance Factor Worksheet - Intermediate - V1 - 2020-10-09
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78
Support - Post Key Meeting Review 2020-09-25
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79
Support Release Review - 13.2
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80
Using Strace to Understand GitLab - Part 3: Puma / Unicorn
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81
Using Strace to Understand GitLab - Part 4: Gitaly
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82
Using Strace to Understand GitLab - Part 2: Git
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83
Using Strace to Understand GitLab - Part 1: Intro
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84
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85
Support Release Review - 13.1
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86
Support Release Review - 13.1
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87
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88
Review Infra/Dev Oncall Survey and Next Steps
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89
Support Release Review Party - 13.0
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90
Support Release Review Party - 12.9
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91
Support Release Review Party - 12.10
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92
New Sidekiq Cluster configuration with GitLab 13.0
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93
Puma timeouts and threads
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94
Support Group Conversation (Public Livestream) | 2020-04-07
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95
Support Release Review - 12.7
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96
Support Release Review - 12.8
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97
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98
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99
Support Release Review Party - 12.3
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100
Support Release Review Party - 12.5
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101
Support Release Review Party - 12.6
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102
Support Release Review Party - 12.4
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