Rainbird is an award-winning AI-powered decision making platform. It powers the automation of complex, enterprise-level decision making in customer service and business operations.
When you solve problems, you do so by joining the dots in an intelligent way, combining the data you have available with the knowledge and rules that you already hold in your mind.
Rainbird’s automated decisioning engine works in the same way, navigating a knowledge structure modelled by the experts in your business. It references any number of connected data sources – whatever their scale – draws its own inferences from ambiguity, and navigates probability where there is uncertainty.
The company was founded in 2013 by repeat tech entrepreneur turned Angel Investor James Duez and ex-Adobe AI Computer Scientist Ben Taylor.