01:02:55
How to Host Live Calls & Events That Scale Transformation and Belonging
09:17
5 Strategic Video Messages That Increase Retention (Fast)
06:35
Reducing Membership and Subscription Churn: Where to Start
04:33
Why You Need to Track Cohort Retention
07:17
The Missing Link to Great Copywriting
39:56
How to Create a Community People Never Want to Leave
05:26
Go From Being the Only Face of the Brand to Having a Team of Rockstars
06:33
How to Calculate Churn and Retention Rate
07:03
Risks of a Faceless Brand
07:50
How to Apply the Retention Accelerator Framework to Onboarding
05:13
How to Leverage SEO on Pinterest
08:56
The 5 Biggest Obstacles to Member Progress (And How to Overcome Them)
06:45
Avoid These Common Hiring Mistakes
07:17
Which Subscription Billing Cycle is Best for your Membership
07:48
Modeling a Core Framework & Why You Need One
16:18
3 Accelerators to Reduce Churn & Keep Members Longer
06:03
All Roads Lead to One Community
06:46
Why Tracking Retention and Churn Isn’t Enough - Leading vs. Lagging Metrics
06:05
The #1 Red Flag to Watch for as Your Business Scales
05:49
Why Your Community Manager Feels Like More Work (And How to Fix It)
15:13
How Showing Up Authentically Impacts Business Success
07:20
How to Adjust Pricing for Your Membership Without Losing Members
07:33
Create Intentional Connection with the REACH Framework
05:13
The Stoplight Strategy - How to Identify and Retain At Risk Members
04:32
Million Dollar Personal Branding Strategies
06:33
The Membership Growth Ceiling Why Your Membership Has Stalled (And What to Do About It)
09:26
How to Create a Success Path in Your Membership with Stu McLaren [Highlight]
07:03
Why You Need a Success Path in Your Membership with Stu McLaren [Highlight]
07:10
How to Keep from Losing Yourself in Work and Family with Dayna Abraham [Highlight]
12:32
The Simple Secret to Stopping Churn That Most Membership Owners Miss
05:27
Pacing Launches and Scaling Memberships with Ali Kay [Highlight]
08:14
How to Create Space for WOW Moments in Your Membership
04:48
Why Neglecting What Really Matters is so Dangerous [Highlight]
07:41
The Psychology of Retention: Why Progress Matters in Your Membership
04:57
Why Growth Requires Slowing Down and Cutting Back with AJ Vaden [Highlight]
11:48
The Most Important Number Every Membership Owner Should Know
07:13
How to Run Paid Ads on Pinterest with Meagan Williamson [Highlight]
08:20
Why Gamification Fails and What Membership Owners Should Do Instead
07:54
Be Impossible to Misunderstand with Steve D. Sims [Highlight]
07:10
Why Industry Benchmarks Don’t Matter for Your Membership
08:02
How to Create Connection Among Event Attendees with Phil Mershon [Highlight]
16:15
How to Scale with Intimacy and Personalization
06:14
The 3 C’s of Hiring Success with Paula Maidens [Highlight]
13:24
Fastest Way to Reduce Churn
04:31
The Secret to a Successful Team Member Onboarding with Savannah Bananas Co-Founder, Emily Cole
16:39
Understanding the Growth Path of a Member
45:33
Wisdom from a Decade of Being Mom, Entrepreneur and Community Strategist with Amy Wine
07:55
Online Communities and AI: What Does the Future Hold? [Highlight]
15:19
Do This Before You Add New Deliverables to Your Program
30:15
How to Hire a Rockstar Community Manager with Paula Maidens
07:33
Unlock Your Authentic Identity: How Tracy Harris Broke Free of Perfectionism & Inferiority Complex
18:15
How to Wrangle Your Big Ideas to Reduce Distraction and Overwhelm
47:35
Pinterest Marketing Secrets to Build Your List and Grow Your Membership with Meagan Williamson
09:16
How to Set Your Team Up for Success as Your Business Scales with Alex Charfen [Highlight]
21:49
Accelerate Your Retention with this Simple Framework
55:43
How to Leverage Culture & Mystery to Get More Sales with Steve D. Sims
06:41
The Copywriting Skills You Need in an AI World with Julia McCoy [Highlight]
20:20
The Hidden Retention Gold Mine in Your Business
49:12
Designing Unforgettable Live Event Experiences with Phil Mershon
07:27
The ROI of Showing Unexpected Appreciation by Blake Fly [Highlight]
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About
Shana Lynn is the trusted advisor for top-tier subscription companies looking to amp up their customer retention. She leverages her unique blend of time-tested community-building principles with modern, data-backed tactics. Her systems-based approach simplifies retention while making room for those personalized, standout moments that customers love. Shana’s company, Community Cultivated, equips and empowers community and retention leaders for online businesses. With over 10 years of notable experience, Shana is a sought-after speaker, consultant, and guest expert. Soak up her latest insights on her podcast, Community Creators with Shana Lynn.
Learn more about my work at shanalynn.com
Subscribe to my channel to learn how to create a program people never want to leave!
Joined 28 January 2022
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