04:52

Create a report and update a dashboard | Service Cloud Specialist | Salesforce

09:48

Build case and agent automation | Service Cloud Specialist | Salesforce

05:37

Implement Lightning Knowledge | Service Cloud Specialist | Salesforce

09:20

Configure case routing | Service Cloud Specialist | Salesforce

08:39

Create service level and actions | Service Cloud Specialist | Salesforce

05:26

Monitor Your Contact Center with Omni-Channel Supervisor| Omni-Channel for Lightning Experience

02:37

Start Routing with Omni-Channel | Omni-Channel for Lightning Experience | Service Cloud

02:43

Understand Skills-Based Routing | Omni-Channel for Lightning Experience | Service Cloud

02:26

Understand Queue-Based Routing | Omni-Channel for Lightning Experience | Service Cloud

00:44

Get Started with Omni-Channel | Omni-Channel for Lightning Experience | Service Cloud

03:12

Use All the Service Console Productivity Tools Together | Service Cloud Agent Productivity

04:47

Create Macros and Quick Text to Reduce Clicks | Service Cloud Agent Productivity | Service Cloud

03:53

Set Up Service Console Productivity Tools | Service Cloud Agent Productivity | Service Cloud

00:57

Learn About Service Console Productivity Tools | Service Cloud Agent Productivity | Service Cloud

01:52

Knowledge Basics for Lightning Experience | All Modules | Salesforce

00:42

Create Digital Engagement on Multiple Channels | Service Cloud for Lightning Experience | Salesforce

04:16

Automate Case Management | Service Cloud for Lightning Experience | Service Cloud

00:48

Administer Service Cloud | Service Cloud for Lightning Experience | Service Cloud

00:41

Begin Your Customer Service Journey | Service Cloud for Lightning Experience | Service Cloud

11:45

Establish case management | Service Cloud Specialist | Salesforce

07:03

Build an agent dashboard | Service Cloud Specialist | Salesforce

01:48

Quiz: Credential Security | Pre-work | Service Cloud Specialist | Salesforce

14:40

Generate Yearly Report || UiPath Assignment || shorttrick

01:14

Module 14 Knowledge Check | AWS Academy Cloud Architecting | Planning for Disaster

01:09

Module 13 Knowledge Check | AWS Academy Cloud Architecting | Building Microservices and Serverless

01:14

Module 12 Knowledge Check | AWS Academy Cloud Architecting | Building Decoupled Architectures

01:02

Module 11 Knowledge Check | AWS Academy Cloud Architecting | Caching Content

01:10

Module 10 Knowledge Check | AWS Academy Cloud Architecting | Automating Your Architecture

01:05

Module 9 Knowledge Check | AWS Academy Cloud Architecting | Implementing Elasticity, Availability.

01:10

Module 8 Knowledge Check | AWS Academy Cloud Architecting | Securing User and Application Access

01:10

Module 7 Knowledge Check | AWS Academy Cloud Architecting | Connecting Networks

01:25

Module 6 Knowledge Check | AWS Academy Cloud Architecting | Creating a Networking Environment

01:23

Module 5 Knowledge Check | AWS Academy Cloud Architecting | Adding a Database Layer

01:13

Module 4 Knowledge Check | AWS Academy Cloud Architecting | Adding a Compute Layer

01:18

Module 3 Knowledge Check | AWS Academy Cloud Architecting | Adding a Storage Layer

01:08

Module 2 Knowledge Check | AWS Academy Cloud Architecting | Introducing Cloud Architecting

15:52

Approval Process Troubleshooting Superbadge Unit | Salesforce Developer | All Challenges

01:05

Approval Process Specialist Superbadge || Salesforce developer

09:49

Set up and create the approval process | Approval Process Management Superbadge

13:47

Calculate Client Security Hash || UiPath Assignment || shorttrick

05:40

Build a Screen Flow || Screen Flows

00:40

Get Started with Screen Flows || Screen Flows

00:45

Make Sure Your Flow Works || Flow Testing: Step-by-Step

03:28

Create or Update a Contact || Build a Simple Flow

03:15

Branch the Flow || Build a Simple Flow

02:48

Check for a Matching Contact in Your Org || Build a Simple Flow

07:31

Collect Contact Info from Your User || Build a Simple Flow

00:46

Route and Reorder Flow Elements || Flow Builder Logic

15:28

Run a Flow Within a Flow || Flow Builder Logic

06:47

Calculate Values in Variables and Formulas || Flow Builder Logic

00:41

Set and Change Variable Values || Flow Builder Logic

14:07

Define Multiple Paths in a Flow || Flow Builder Logic

00:41

Make the Most of Global Variables and Values || Data and Actions in Flows

06:59

Communicate Using the Action Element || Data and Actions in Flows

06:15

Combine Variables and Data Elements || Data and Actions in Flows

06:41

Work with Salesforce Records in Flows || Data and Actions in Flows

09:25

Create a Hello World Lightning Web Component || Quick Start: Lightning Web Components

05:37

Set Up Visual Studio Code || Quick Start: Lightning Web Components

04:17

Set Up Your Salesforce DX Environment || Quick Start: Lightning Web Components

04:04

Create & Use Custom Controllers || Visualforce Basics