27:43
From 400 to 1,700: The Unstoppable Growth of Bozard Ford’s Mobile Service
26:32
Leveraging Pricing Intelligence for Your Service Department
25:58
Inside the Mobile Service Model: What Every Dealership Needs to Know
28:08
Texting and Tech: Modernizing Dealership Communication for the Digital Age
24:54
Corey Smith's Playbook for Service Department Excellence
20:10
From Fixed Ops to Dealer Principal: A Blueprint for Dealership Success
23:09
Dan Shine Discusses the Critical Role of Journalism in Automotive News
27:37
Unlock Hidden Revenue: Optimizing Warranty Labor Rates and Parts Markup
24:01
EddieInService: Engaging Gen Z Customers in Dealerships
32:36
Retention Roadmap: Secrets to Service Success with Don Andres
01:47
Introducing The Retention Roadmap Podcast: Navigating Service Success for New Car Dealerships
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About
Retention Roadmap with Bill Springer is a podcast dedicated to helping new car dealership management tackle customer retention and service department challenges. Published twice a month, the podcast provides actionable insights, industry best practices, and real-life success stories from experts and peers. Our mission is to transform service departments into powerhouses of customer retention and satisfaction, where motivated teams, loyal customers, and consistently high revenue and profit are the norm.
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