29:45

Deep Learning with PolyAI: Anatomy of a voice assistant, part 3 - Large language models (LLMs)

03:01

How Hopper scales phone support to millions of customers with PolyAI

28:48

Deep Learning with PolyAI: Is an anti-AI brand movement catching fire, or is it just smoke?

25:43

Deep Learning with PolyAI: Conversations feat. Kenn So, AI strategist & founder of Generational.pub

01:00

Join us at PolyAI VOX24: Horizons

35:07

Deep Learning with PolyAI: Speech Recognition and Spoken Language Understanding (SLU)

22:55

Deep Learning with PolyAI: Size Matters - The Rise of SLMs

21:11

Deep Learning with PolyAI: Breaking Bots: Navigating AI Deepfakes in Election Season

25:22

Deep Learning with PolyAI: Automation IRL

27:12

Deep Learning with PolyAI: The Multilayered Anatomy of an AI Voice Assistant

23:14

Deep Learning with PolyAI: Old News is AI Gold, or How Generative AI is reshaping modern journalism

01:36

PolyAI voice assistant for customer service: Judy's ride cancellation call

02:23

PolyAI voice assistant for consumer services: Kylie's booking request

02:38

PolyAI voice assistant for insurance: Paweł's health insurance question

03:24

PolyAI voice assistant: Michael's pet health consultation

02:15

PolyAI voice assistant for customer service: John's billing query

01:46

PolyAI voice assistant for customer service: Vince's warranty query

01:47

PolyAI voice assistant for retail: Lisa's order tracking query

02:04

PolyAI voice assistant for travel: Anna's transfer question

01:30

PolyAI voice assistant for restaurants: Emily's table reservation

24:46

Deep Learning with PolyAI: Decoding McKinsey QuantumBlack's The State of AI report

30:49

Deep Learning with PolyAI: Guiding effective employee use of generative AI in their jobs

21:17

Deep Learning with PolyAI: Putting the AI in big tech alliances

32:07

Deep Learning with PolyAI: Are we any closer to artificial general intelligence? (Spoiler: Yes)

22:50

Deep Learning with PolyAI: The ScarJo Effect + protecting voice integrity in an AI world

26:10

Deep Learning with PolyAI: Putting the AI in a Series C fundrAIse & hot takes on OpenAI's GPT-4o

26:55

Deep Learning with PolyAI: Conversations featuring Brian Jeppesen, Fertitta Entertainment

33:20

Deep Learning with PolyAI: Generative AI – Build or Buy (and why!)

29:01

Deep Learning with PolyAI: How the future of measuring success in the contact center requires AI

29:50

Deep Learning with PolyAI: What is 'AI washing' and how to know if you're doing it

26:37

Deep Learning with PolyAI: AI & the art of persuasion (or how humanizing genAI affects us all)

30:31

Deep Learning with PolyAI: Disruptive change management, tech naval fleets, and big maverick energy

00:51

How can we help?

23:38

Deep Learning with PolyAI: Inside NVIDIA GTC 2024

20:53

Deep Learning with PolyAI: Mythbusting generative AI "threats"

23:39

Deep Learning with PolyAI: How AI is getting contact center leaders long overdue promotions

28:34

Deep Learning with PolyAI: Sora, LAMs and the Elephant in the Machine (aka GenAI with user memory)

21:40

Deep Learning with PolyAI: Why the contact center is your next great data lake (& how to capture it)

25:17

Deep Learning with PolyAI: Effective accelerationism, automated call centers & Serbian agriculture

28:42

Deep Learning with PolyAI: How practically safeguarding generative AI works IRL

26:10

Deep Learning with PolyAI: How to avoid PR nightmares by safeguarding generative AI deployments

33:08

Deep Learning with PolyAI: Why the contact center is a critical brand channel for any business.

24:33

Deep Learning with PolyAI: Introducing Pheme, a lifelike speech generation model built to scale.

31:25

Panel: AI for disruption - Using AI for competitive differentiation

05:05

PolyAI VOX 2023 - Closing statement

25:36

Revolutionizing customer experience - Caesars Entertainment

31:18

Panel - Championing the customer in customer service automation

50:31

How FedEx became the first company to launch a voice assistant that speaks over 10 languages

25:04

Thinking about adding AI to your contact center? Here’s my roadmap (Nestlé Purina PetCare)

08:43

PolyAI VOX 2023 - Opening keynote

20:48

Deep Learning with PolyAI: 2023 - An AI Year in Review

26:21

Deep Learning with PolyAI: Why the New York Times is suing OpenAI - Copyright, Lawsuits and Fair Use

26:30

Deep Learning with PolyAI: The Evolution of Voice Generation

29:30

Deep Learning with PolyAI: AI & CX Trends in Retail

24:27

Deep Learning with PolyAI: The AI Alliance, Google Gemini and Other News

30:26

Deep Learning with PolyAI: Effective Altruism & Safety in AI

26:56

Deep Learning with PolyAI: The Monumental Potential of Artificial General Intelligence (AGI)

24:18

Deep Learning with PolyAI: Balancing Efficiency and Customer Experience: AI in Contact Centers

01:01

Callers getting angry at customer service automation, contact center AI voice assistants

21:14

Deep Learning with PolyAI: Reaction: OpenAI DevDay 2023