33:22

S2:Ep 7: Ensure High-Quality CX Amid Market Disruption | Christopher Roberts & Saurabh Khullar

44:46

S2: Ep 6:How to Increase NPS® by 80+ Points | Christopher Roberts & Michael Corcoran | Strategy Edge

02:39

5 Secrets to Making Your NPS® Program Successful | Episode Bytes | #podcast #businesspodcast

05:04

A Health Insurance Company's Secret to Skyrocketing NPS®

55:32

S2: Ep 5: Strategic Member-Focus Leads TUH To Win Multiple Industry Awards | Christopher Roberts

54:37

S2: Ep 4: Leading From The Front To Achieve Massive NPS® Increases | Leadership Series Podcast

31:37

S2 EP 3: Creating a FAMILY like culture in Toyota Industries | Christopher Roberts & Santhosh Rao

01:06

Effective Strategies To Help Leaders Inspire And Lead The New-Gen Workforce

57:34

S2: Ep 2: Inspiring & Leading The Gen Z Workforce - Christopher Roberts and Dr. Jayaraman, ISB&M

55:52

S2 | Ep1| Ancient Strategies for Today's Business Leaders | Interesting Leadership Podcast Dr.Pillai

00:51

Strategy Edge | Season 2 | Episode 1 | Launching Tomorrow | 31st July | #radhakrishnanpillai

22:26

S1 | Ep 11 | Getting Leadership Buy-In | CX/NPS® | Strategy Edge | Podcast

19:36

S1 | Ep 10 | CX is treated as a score, not a discipline | Strategy Edge | Podcast

03:27

Zoroastrian Story- Be the Sugar in Milk | Branding Strategy | Podcast Snippet | Is CX a hobby?

19:59

S1 | Ep 9 | CX is treated as a hobby, not core business | Strategy Edge | Podcast | Business Podcast

23:37

S1 | Ep 8 | Your CX/NPS® Strategy Is Fuzzy | Strategy Edge podcast

02:19

The Economic Power of Advocacy | Case Study | Engaged Strategy | Branding | Customer Experience

21:43

S1 Ep 7 | Unleash The Power Of Your Employees | #podcast #businessinsights

18:25

S1 Ep 6 | Granular Insights + Accountability = Successful CX NPS® Program #podcast #businessinsights

15:26

S1 Ep 5 | Part 2| CX NPS® Scores without Insights are Meaningless | #podcast #businessinsights

17:36

S1 Ep 5 | Part 1| CX NPS® Scores without Insights are Meaningless | #podcast #businessinsights

13:26

S1 Ep 4 | Part 2 | Economic Power of Emotions in Business

20:43

S1 | EP 4 | Part 1 | Power of Emotions in CX | Podcast | Branding | Customer Experience | NPS

21:47

S1 | EP 3 | STRATEGY EDGE | CX NPS is easy to understand but hard to execute | Podcast | Branding

14:00

S1 | EP 2 | STRATEGY EDGE | Who Is An Ideal Customer? | Podcast | Branding | CX/NPS

14:56

S1 | EP1 | STRATEGY EDGE- | Why do most CX/NPS® Programs Fail? | Podcast | Branding | CX/NPS

01:34

Michael Corcoran on power of strategic thinking | Book launch of 10 Reasons Why CX/NPS Programs Fail

01:16

Christopher Roberts | Power of Promoters | 10 Reasons Why CX/NPS ® Programs Fail Book Launch

01:20

Christopher Roberts | Word of Mouth Marketing | 10 Reasons Why CX/NPS ® Programs Fail Book Launch

17:55

What Business Leaders Are Saying About Christopher Roberts?

01:19

Michael Corcoran on Christopher Roberts' book and on Good Governance

02:35

Is LOVE Quantifiable in Business?| Elaine Jobson |Chris Roberts |10 Reasons Why CX/NPS Programs Fail

02:05

Elaine Jobson | Love for NPS ® | Book Launch - 10 Reasons Why CX/NPS ® Programs Fail

19:58

10 Reasons Why CX/NPS ® Programs Fail | Book Launch | Elaine Jobson

01:46

Michael Corcoran at Christopher Roberts' book 10 Reasons Why CX/NPS® Programs Fail.

02:19

Terry Burke on Christopher Roberts' book 10 Reasons Why CX/NPS® Programs Fail

07:00

10 Reasons Why CX NPS Programs Fail | Book Launch | Terry Burke's Address

00:55

Purchase your copy Now! 10 Reasons Why CX NPS Programs Fail Book - Authored by Christopher Roberts

00:49

Purchase Now - 10 Reasons Why CX NPS Programs Fail by Christopher Roberts

00:52

Book Reveal - 10 Reasons Why CX/NPS® Programs Fail - Authored by Christopher Roberts

00:36

Coming Soon: 10 Reasons Why CX/NPS® Programs Fail - Authored by Christopher Roberts

00:27

10 Reasons Why CX/NPS® Programs Fail - What's in store?

00:16

Happy New Year from Engaged Strategy

00:20

Merry Christmas from Engaged Strategy

00:16

Season's greetings from the entire team at Engaged Strategy!

04:25

Christopher Roberts features on the NewsX panel

01:43

Christopher Roberts on Byju's in Business Standard's The Morning Show

01:20

Engaged Strategy | Consult us NOW!

02:44

EP 5 - 2 Mins with Chris | A pleasant Experience with Symantec

01:02

Meet Chris Roberts!

02:39

Ep 4 - 2 Mins with Chris | Proactivity - The Elixir to Customer Success

02:18

EP 3 - 2 mins with Chris - Does your customer have a seat at the table ? | Engaged Strategy

01:52

Ep 2: 2 mins with Chris - Importance of a CVP | Engaged Strategy

00:10

Engaged Strategy wishes you a Happy Holi 2022!

02:15

Ep 1: 2 mins with Chris - Meaningless policies | Engaged Strategy

00:36

Engaged Strategy wishes you a Happy International Women's Day 2022

00:16

Engaged Strategy Christmas Greeting 2021

00:16

Engaged Strategy wishes Happy Diwali

00:22

The Ultimate 6 Steps for every local business to maximise sales with Chris Roberts

00:39

Customer testimonial Engaged Strategy