08:31
Do you know your points conversion rate?
13:05
The Basao Method for customer segmentation
11:48
How to define your loyalty currency
06:00
Definitive guide to gamification part 2
06:51
The definitive guide to gamification part 1
01:26
100 days milestone!
09:17
How to get the answers you need from your Big Data!
18:41
How to do a R.F.M analysis (recency, frequency, monetary value)
10:27
PRO TIPS on how to DON'T do a benchmark analysis! #loyalty #incentives #gamification
12:55
How to start a loyalty strategy design #loyalty #incentives #gamification
05:44
Are rewards harming our motivation? #loyalty #incentives #gamification
07:49
Flow - How to design your relationship strategy to naturally enhance engagement and performance
06:14
How to design a Gamified Loyalty Strategy - final act! #loyalty #incentives #gamification
03:22
Introduction to Tinkering Loyalty (50 days milestone)
10:28
How to design a Gamified loyalty plan - part 2 #loyalty #incentives #gamification
07:29
How to design a Gamified Loyalty strategy - part 1
10:09
How to do a Loyalty based Segmentation and plan for the endgame
03:41
What is Gamification and how it applies to Loyalty
05:43
The power of PLAY - introduction to gamification
04:33
The secret of motivation
03:36
Do loyal customers exist?
03:23
What are loyalty Strategies?
01:34
Introduction to Tinkering Loyalty
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About
Tinkering: To find better solutions to current problems experimenting with ideas to fully understand their capacities.
In this channel I create content regarding my almost 15 years of knowledge as a Loyalty Strategist.
I'm starting with basic concepts (don´t worry, I intend to make them light), share tricks and hacks so you can apply them yourself, but I'll also add short videos benchmarking loyalty programs everywhere I go.
I hope you enjoy and participate in this journey.
Regards,
Renato Carbone (Carbs)
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