Chaz Ross-Munro is a seasoned Customer Relationship Management (CRM) enthusiast with a passion for leveraging technology to drive business success. She is currently the Head of Marketing for Datumate.
Before embarking on her journey in the ConTech space, Chaz honed her expertise in the AEC sector, undertaking pivotal marketing and business development roles at industry-leading firms such as Burns & McDonnell, Lend Lease, Hamilton Engineering, Florida Design Consultants, and HOK.
She has penned two books on AEC Marketing and CRM strategies: “Sink or Swim Faster! Making a Splash in Marketing Professional Services” and “CRM or Die: Manage Your Client Relationships or Perish.”
Chaz is committed to helping businesses realize their growth ambitions by tapping into the latent potential of customer data. Over the past decade, she has overseen CRM implementations for more than 120 companies.