The Office of the Ontario Ombudsman is an independent office of the legislature tasked with investigating complaints from the public about Ontario government services. Ombudsman investigations have sparked numerous government reforms, including improvements to the provincial lottery system, newborn screening, and oversight of daycares.
Le Bureau de lâOmbudsman est un bureau indĂ©pendant de lâAssemblĂ©e lĂ©gislative de lâOntario qui examine et rĂšgle les problĂšmes individuels et systĂ©miques liĂ©s Ă lâadministration des services du gouvernement provincial et des conseils scolaires. Sa surveillance sâĂ©tend Ă plus de 500 ministĂšres, agences, conseils commissions, tribunaux et sociĂ©tĂ©s du gouvernement provincial, entraĂźnant des rĂ©formes systĂ©miques majeures dans bien des domaines, dont le dĂ©pistage nĂ©onatal, la sĂ©curitĂ© des loteries et le contrĂŽle des garderies non agrĂ©Ă©es.