01:32

'Getting to fair' introduction by Kate Symons

01:10:08

Victorian Energy Upgrades forum, Thursday 15 July

01:17:37

Public forum: Inquiry into Port of Melbourne compliance

01:23:09

Public forum: launch of draft 'Getting to fair' strategy

01:20

Introduction to Sarah Sheppard Executive Director of energy

01:04:30

Public forum: Next steps for the Victorian Default Offer

01:19:55

Public forum: 2021 Melbourne Water draft decision

00:41

Victorian energy customers who’ve never struggled with bills are reaching out for help

00:54

Coronavirus pandemic impact on Victorian energy customers from diverse backgrounds

00:49

Coronavirus pandemic impact on Victorian energy customers

01:11:19

VEU forum December 2020: plenary session

44:37

2020 feed-in tariff – your questions answered part 1

38:08

Feed-in tariff forum - 3 December 2020

00:16

It's your energy, Victoria - your power is in your hands (15 seconds)

00:16

It's your energy, Victoria - your power is in your hands (15 seconds)

00:31

It's your energy, Victoria - your power is in your hands (30 seconds)

49:48

Embedded networks guide launch

01:03:46

Victorian default offer draft decision 8 October 2020

53:30

Launch of the vulnerability strategy project

01:27:57

Connections video

48:01

Unbooked taxi fare review 2020 public forum

03:20

Our energy compliance and enforcement priorities announcement

01:14:07

Victorian Default Offer 2021 public forum

49:04

Port of Melbourne market rent inquiry 2020 forum

42:58

Supporting the implementation of the network relief package

49:46

Supporting residential energy customers through the pandemic

53:19

Electricity Distribution Code review customer service standards draft decision webinar

01:24:33

VEU June Forum 2020: plenary session

49:48

Review of maximum prices for embedded networks: online public forum

00:16

It's your energy - the Victorian default offer

57:07

Goulburn-Murray Water online public forum 2020

00:16

It's your energy (15')

00:31

Renewable energy feed-in tariff explained

00:16

It's Your Energy - best offer (15')

00:07

It's Your Energy - teaser

01:11

Water code workshop, 20 June 2019 - Maria Tsopanis, AMES

01:06

Water code workshop, 20 June 2019 - working to promote customer interests

00:47

Water code workshop, 20 June 2019 - Dr Yvette Maker

00:55

Water code workshop, 20 June 2019 - How businesses can help customers

00:51

Getting the best deal from your energy provider - the 'best offer'

00:42

Have you ever been worried about paying your energy bill?

00:45

Getting a good energy deal - the Victorian Default Offer

00:16

It's your energy - short video

00:31

It's your energy - full video

01:53

Electricity Distribution Review stakeholder forum

02:11

How does the minimum feed-in tariff affect me?

01:20

Cynthia Gebert on the Energy and Water Ombudsman Victoria's response to family violence challenges

01:07

Gabby Sunstrom on collaborating to address family violence

01:50

Carolyn Bond on the prevalence of family violence

01:07

Peter Appelman on family violence and its impact on people and businesses

00:57

Annabelle Butler, Executive Manager of Accessibility, Suncorp

01:02

Lisa McAdams

01:20

David Ackland, Executive for Customer Experience, EnergyAustralia

01:08

Essential Services Commission chair, Ron Ben-David

04:57

Keynote Speaker #2 What should organisations do

04:39

Keynote Speaker #1: What is the problem?

04:56

Family violence forum panel discussion: How should community respond?

00:30

Family violence forum: How should the community respond?

00:28

Family violence forum: What should organisations do?

00:36

Family violence forum: What is the problem?